FAQ

It’s possible if your trip is the first or last in our schedule for the day – or if you purchase extra time. The best way to coordinate this is by phone or email.However, we recommend taking the harbour bus to/from Reffen from the other drop-on/off locations we offer. Link to map with routes: (Harbour bus lines): https://dinoffentligetransport.dk/en/traffic-info/maps/route-maps/ Link to plan: https://dinoffentligetransport.dk/trafikinfo/koereplaner/koereplaner-bus/992/

We have three green rafts with a maximum capacity of 36 guests. If there are more than 36, we can arrange several rafts or boats with other providers.

Det er muligt. Du bedes gøre følgende: 1) I kurven vælger du først det foretrukne tidspunkt. 2) Herefter trykker du "Vælg rafts / Select rafts" og her vil du se, om flere rafts er ledige. Vælg én af de ledige og tryk "Næste" 3) Indtast dine oplysninger og tryk "Føj til kurv" 4) Vælg derefter den næste ledige raft. Når du har valgt alle du ønsker, trykker du Betal.

First of all: Always dress for the weather.Secondly: We provide large umbrellas for everyone, and they work great. It’s rare for it to pour all day.If it does start to rain, we do what we call “bridge hopping.” There are lots of bridges around the harbour where we can take cover, and guests often find it fun to rush under them. It turns into a race against the rain – and usually ends with everyone laughing.

Standard drop on/off is The Black Diamond/The Royal Library For drop on/off at other locations see suggestions below. Transport times are approx. and is included in sailing time. Contact us if this is desired.

It is permitted to bring your own alcohol, which corresponds to max. 2 units per person per hour. It is for safety reasons and that there is no toilet on board. Beer, cider, wine and bubbles may be brought with you. Shots, hard liquor and the like are not allowed. It is not permitted to use beer bongs or mix drinks on board. Drugs of any kind is not permitted. CPH RAFT can at any time reject guests, reduce the duration of the trip or completely cancel the trip without financial compensation if the behavior of guests is deemed inappropriate.

It is permitted to bring your own food and drink. See terms for alcohol. Remember to bring bags for your own waste. Waste from food and drink brought with you must be taken with you when you return home.

You may not jump in the water from the vessel. In regard to swimming in the harbor we refer to general rules issued by By & Havn. It is permitted to bring a small bluetooth speaker. Larger systems/speakers may not be brought. Cph Raft has the right to regulate the sound level. A good JBL speaker can be rented. No rubbish may be thrown into the water during the trip. Guests must to take their own waste with them after the tour.

The vessel is a wooden catamaran, also known as a "timber raft", measuring 2.5 x 4.8 metres. The vessel contains two benches, a table, a small deck, and a fence, and is equipped with a 5 hp engine. The vessel is approved for 12 passengers, excluding skipper. Provisions, food and drink in limited quantities can be brought with you. A skipper from Cph Raft is included who controls the vessel during the entire trip. Guests are welcome to choose the route.

Life vests for adults and children are available. If a passenger causes harm to him/herself or other peoples' property the passenger is liable. CPH RAFT has insurance in TopDanmark.

Cancellations are made by sending an email to info@cphraft.com with name and reservation.If canceled no later than 24 hours before the reservation starts, the amount will be refunded minus a fee of DKK 100.In case of cancellation later than 24 hours before the reservation starts, the amount will not be refunded.Reservations can be rebooked free of charge no later than 24 hours before the reservation starts.If Cph Raft cancels, the entire amount will be refunded.Cph Raft can cancel if weather conditions make sailing unsuitable.Cph Raft is not liable for compensation in the event of cancellation due to weather conditions, theft or technical problems.

The vessels may not be used for commercial use without a written agreement with Cph Raft. All prices include VAT. The entire amount for the selected experience is deducted as soon as the purchase is completed. We accept Dankort, Visa, Mastercard, American Express, credit and debit cards.